Policy Statement on Payment Information Security and Subscription Management

Doclingo is committed to protecting your payment information and providing a secure, transparent payment experience.

1. Payment Information Security

Doclingo uses internationally recognized payment platforms, PayPal and Stripe, to process transactions securely.

• Secure Payments: Transactions are processed through trusted payment providers using industry-standard security measures.
• Data Protection: Payment information is protected through encryption and applicable payment security standards.
• Privacy Protection: Doclingo does not directly access or store your complete credit card details.

2. Subscription Management

You can manage your subscription and cancel automatic renewal at any time through your Personal Center.

• Cancel Anytime: You can turn off automatic renewal whenever needed.
• No Further Renewal Charges: Once automatic renewal is successfully canceled, no further subscription renewal payments will be charged.
• Full Control: You can manage your subscription based on your needs.

3. Need Assistance?

If you have any questions about payment security or subscription management, please contact our support team at support@doclingo.ai.

Updated on: 23/10/2026