How to Download Your Translated Document?
After completing the file translation, you can download the translated document in the following ways: Download from the Translation Result Page On the translation result page, you'll find a “Download” button in the upper right corner. Click this button to download the translated file directly. Download from Personal Center Click on the avatar in the top riFeaturedHow to Translate a Document?
Visit the Doclingo official website on doclingo.ai and upload the file you need to translate. Doclingo supports various common document formats, including PDF, DOCX, XLSX, and PPT. Once uploaded, the system will automatically detect the source language, accurately identifying even if multiple languages are present in the document. Next, select the target language (e.g., Simplified Chinese). For general PDF documents, the system defaults to translating only thPopularHow to Quickly Summarize Translated Documents?
With Doclingo, effortlessly extract key points and create mind maps! 📝➡️🧠✨ Step 1: Upload your document and complete the translation Step 2: Click the AI Chat button in the top-right corner Step 3: Ask AI for what you need, such as “Summarize the document” or “Generate a mind map” Step 4: Doclingo will intelligently extract key points and organize them into a clear and structured mind map, helping you streamline your ideas Whether it’s a work report, academic paPopularDoclingo Online Editing Guide
Why is Post-Translation Editing Necessary? Accuracy of Technical Terms • Technical documents and specialized texts require precise translations. • Industry-specific terminology must comply with standardized norms. • Ensure the accurate conveyance of professional concepts. Consistency in Style • Maintain uniformity of style in corporate documents. • Ensure marketing materials align with the brand’s tone of voice. • Preserve overall coherence throughout the text. HandlingFew readersWhat is a Terminology Database?
A terminology glossary is a small dictionary that lists important words and their correct meanings. It helps make translations clear and consistent by using the same words throughout a document. For example: The term "User Interface" might be written as "User Interface" or "UI". If the glossary defines it as "User Interface", all translations will follow this standard, ensuring consistency. For brand names and technical terms, the glossary provides fixed translationsFew readersHow to Cancel Your Doclingo Subscription?
The method to cancel your subscription depends on the platform you used for subscribing: 1. If You Subscribed via the Doclingo Website Log in to the Doclingo official website at https://www.doclingo.ai/. Click your profile icon in the top-right corner to access your Personal Center. On the Personal Information Panel in the top left, click the *Few readersWhat if the target language for translation is unavailable?
Supported Translation Languages (As of February 23, 2025) Simplified Chinese, English, Japanese, Korean, Traditional Chinese, Ukrainian, French, German, Italian, Portuguese, Russian, Thai, Dutch, Greek, Hungarian, Slovenian, Swedish, Romanian, Czech, Finnish, Danish, Polish, Bulgarian, Estonian, Vietnamese, Hindi, Spanish, Arabic, Bengali, Persian, Malay, Oromo, Tamil, Irish, Armenian, Indonesian, Urdu, Filipino, Malayalam, Amharic, Gujarati, Marathi, Telugu, Azerbaijani, Burmese, Cantonese, KhmFew readersWhat to Do If You Did Not Receive the Email Verification Code
1. Quick Login Option for Gmail Users If you are using a Gmail account, we recommend clicking the Google icon at the bottom of the registration page and using the quick login feature. This allows you to log in without a verification code. 2. Confirm that You Entered the Correct Email Address Ensure that the email address you entered during registration or login is correct. If the email address is wrong, please re-enter the correct email address and try again. 3. Check YourFew readersPremium Member Engine Comparison: Analyzing the Advantages of ChatGPT, Gemini, and Other Leading AI Engines
In the field, document translation quality has always been the greatest concern for users. As a leading PDF translation tool, Docling table offers Premium members access to a selection of top-tier AI translation engines, including ChatGPT-4o Mini, Gemini-2.0 Flash, Claude 3.5 Haiku, and the newly added ChatGPT- table and DeepSeek-R1. Compared to traditional free translation engines, these AI-powered engines provide a significant leap in quality thanks to their deep learning capabilities. Below,Few readersWhat Should I Do If the Translation Result Has Formatting Issues or Other Problems?
If you encounter formatting issues, missing content, or any other problems with the translation results while using Doclingo, feel free to contact our online customer support at any time. We are committed to providing a solution within 24 hours after receiving your feedback to ensure a smooth and seamless document translation experience! You can reach us through: Clicking the online support icon in the bottom-right corner of the page to leave a message. Sending an email to our sFew readersDoclingo Refund Policy
At Doclingo, we value user experience and are committed to providing efficient solutions. If you encounter any issues while using our services, please contact our customer support team first, and we will do our best to assist you. The refund policy applies only to cases where technical issues render services completely unavailable, and compensation is the preferred method for resolving such problems. Refund Policy Monthly Plan (including subscriptions) If a technical issue renders doFew readersGuidance for Overseas Users on Premium Membership Subscription and Character Pack Options
Subscription Service: After purchasing the subscription, users can go to the "Personal Center" at any time to cancel auto-renewal. Once canceled, no further automatic charges will be applied. The subscription price offers better value for money compared to character packs. Character Pack (Booster Package): If you do not wish to have an automatic subscription, you can choose to purchase a one-time character pack instead. The character pack provides the same translation experience anFew readersPolicy Statement on Payment Information Security and Subscription Management
We fully understand the importance of payment security to our users, which is why we use globally recognized payment platforms, PayPal and Stripe , for transaction processing. Your payment information is protected with advanced encryption throughout the entire process and complies with international payment security standards. We do not have access to or store your credit card details, ensuring the safety of your privacy and funds. Additionally, for subscription users, you can easily caFew readersHow to Translate a Scanned Document?
If your file is a scanned document, the system will automatically process it using OCR technology for translation. Non-Premium users can only preview part of the content and cannot translate the full text. Due to the additional cost incurred by OCR processing, this feature is only available to Premium users. Premium users simply need to select the “Translate Images” option to complete the translation of scanned documents.Few readersSolutions for Payment Issues
If you encounter any issues during payment on Doclingo, please follow the steps below: Common Payment Issues and Solutions Payment Failed or Declined Check Payment Information: Ensure the card number, expiration date, CVV, and other details are entered correctly. Sufficient Balance: Confirm that your account has enough balance to complete the payment. International Payment Restrictions: Some banks may block international transactions. Contact your bank to authorFew readersWill My Document Be Stored After Translation?
To make it easier for you to access your translation history, we securely store your document in encrypted form on our server. You can delete documents at any time in the "Upload Records" and "Usage Records" sections in your Personal Center. All files are automatically cleared from our server after 24 hours.Few readersHow to obtain an invoice?
After payment, the invoice will be automatically sent to your registered email address by Stripe. You can search for "Doclingo" in your inbox. The email subject will look like: "Your receipt from Doclingo 2042-7173...".Few readersHow to Translate Images in Documents?
This feature is available exclusively to Premium members. Please select the “Translate Images” option before starting the translation. This option is turned off by default.Few readersWhy do some translated texts become smaller?
The translated text may shrink automatically to preserve the original document's layout. The main reasons are: 1. Preventing content from exceeding table or page boundaries: Translated text can be longer—for example, English words often take up more space than Chinese characters. To prevent text overflow, the system automatically adjusts the font size. 2. Optimizing layout: To keep the document neat and well-formatted, the system may reduce font size as needed. If needed, you canFew readersTroubleshooting and Solutions for the Unresponsive Upload Button
If you encounter issues where the Start Translation button does not respond or the Upload Translation button fails to work while using Doclingo, it may be related to browser settings, network conditions, or system compatibility. Please follow the troubleshooting steps below to resolve the issue: ✅ 1. Check Network Speed to Ensure the Page Fully Loads If your network speed is slow, the page may not load completely, leading to unresponsive clicks or the inability to use the StFew readers